LUXURY CONCIERGE SERVICES
Ever wished for a holiday where every detail feels made for you, yet none of it requires lifting a finger? Our concierge team designs seamless, tailor-made holidays, enriched with expertly curated services and experiences. With flawless logistics and a warm personal touch, they create magical moments that last long after your stay.
HOW DOES IT WORK?
Each home in our portfolio comes with a level of concierge service tailored to its collection. All include dedicated support before arrival, as well as a personalised welcome by a local team member.
ESSENTIAL COLLECTION
Concierge support prior to your arrival.
Access to a selection of optional services.
SIGNATURE COLLECTION
Concierge support before and during your stay.
Access to key services and experiences.
ICONIC COLLECTION
Concierge support before and during your stay.
Access to all services and experiences.
YOUR QUESTIONS - ANSWERED BY OUR EXPERTS
Our concierge team are destination experts who plan services and experiences to customise your holiday. Whether arranging the essentials or curating once-in-a-lifetime experiences, they craft stays that feel extraordinary.
Every home in our collection comes with a tailored level of concierge service aligned with its collection: Essential, Signature, or Iconic.
Each includes dedicated support right up to your arrival and a personalised welcome by a local team member to ensure you feel right at home from the first moment of your stay.
For more details on what's included in each level, see our Concierge page.
- Our concierges are true destination experts. With a trusted network of local partners, they’ll take you beyond the obvious, revealing hidden spots and ensuring you experience your destination in an authentic way.
- They make holiday planning effortless. From start to finish, they take care of every detail so you can enjoy a seamless, stress-free holiday from the day you start planning to the moment you arrive back home.
Yes!
Each of our destinations has a dedicated concierge, many of whom are born and raised in the area and are deeply rooted in the local community.
They are equipped to share their insider knowledge and create unforgettable experiences for your holiday that go far beyond the usual.
Each holiday home comes with a level of concierge service tailored to its collection - Essential, Signature or Iconic. All collections include dedicated concierge support until your arrival and a personalised welcome by a local team member.
- Essential Collection
Includes concierge support prior to your arrival and access to a selection of optional services. - Signature Collection
Includes dedicated concierge support before and during your stay, as well as access to a selection of key services and experiences. - Iconic Collection
Includes concierge support before and during your stay, as well as privileged access to all our services and experiences, with only your imagination as the limit.
